Shipping Policy

We aim to provide a smooth and reliable shipping experience. Here’s everything you need to know about how we handle shipping:

Processing Time

After placing your order, please allow 2–4 business days for processing. During peak periods such as sales or holidays, processing may take slightly longer. You will always receive an email notification with tracking information once your order has shipped.

Shipping Methods

We offer trusted shipping methods to ensure your order arrives safely. The available options will be displayed at checkout. Delivery times vary by location, but you can generally expect the following:

  • United States: 7–14 business days

  • International: 10–14 business days (depending on destination)

Shipping Costs

All orders ship free of charge, including tracking and insured delivery for your peace of mind. This is our way of thanking you for your trust and support.

International Shipping

We do offer international shipping. Please note that delivery times may vary depending on your location, and we are not responsible for any customs duties or taxes that may apply in your country.

Order Tracking

Once your order has shipped, we will always send you a tracking number so you can follow your package at any time. You can easily track your shipment through our website for the most up-to-date information.

Lost or Damaged Packages

Although we take every precaution to ensure your package arrives safely, we are not responsible for lost or damaged items during transit (unless you selected an upgraded shipping option at checkout). If your order does arrive damaged, please contact us immediately so we can assist you with the next steps.

Incorrect Address

If the shipping address provided at checkout is incorrect, you will always receive an email notification from us. If we do not receive a response, the package cannot be shipped. Please be sure to check your inbox. If you approve shipment to the incorrect address, the customer is responsible for the delivery.

Have questions or need help with your order? Feel free to contact us anytime at support@onviiwear.com We’re always here to help!