Terms and Conditions
Article 1 – Definitions
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Company (“we,” “our,” “us”): ONVII Wear, operator of this website and seller of products.
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Customer (“you,” “your”): the individual purchasing from our website for personal use.
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Business Days: Monday through Friday, excluding public holidays.
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Order: a completed purchase placed through our online store.
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Website: www.onviiwear.com
Article 2 – Company Information
Email: support@onviiwear.com
Company: ONVII Wear
Article 3 – Applicability
These Terms and Conditions apply to all offers, orders, and purchases made through our website. By placing an order, you agree to these Terms.
Article 4 – Products and Offers
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Product descriptions and images on our website are as accurate as possible, but slight variations may occur.
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Prices are displayed in USD and may be changed at any time.
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We are not responsible for import duties, customs fees, or taxes that may apply outside the United States.
Article 5 – Orders and Payments
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By placing an order, you agree to pay the listed price plus any applicable shipping or taxes.
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We accept major credit cards, PayPal, and other payment methods shown at checkout.
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All payments must be authorized before shipping.
Article 6 – Shipping and Delivery
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Processing time: 2–4 business days.
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Estimated delivery within the United States: 7–10 business days.
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International delivery: 10–14 business days, depending on destination.
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We are not liable for delays caused by carriers, customs, or force majeure.
Article 7 – Returns & Refunds
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We offer a 30-day return policy from the date of delivery.
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Returned items must be unused, unworn, and in original packaging.
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For hygiene reasons, underwear or intimate products cannot be returned if opened.
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To start a return, contact us at support@onviiwear.com.
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Refunds are issued to the original payment method within 5–10 business days after we receive your return.
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Return shipping costs are the responsibility of the customer, unless the product was damaged or incorrect.
Article 8 – Warranty
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Our products are covered by a 30-day limited warranty against manufacturing defects.
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This warranty does not cover misuse, improper washing, or normal wear and tear.
Article 9 – Limitation of Liability
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We are not liable for indirect, incidental, or consequential damages arising from the use of our products or website.
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Our maximum liability is limited to the purchase price of the product.
Article 10 – Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, USA, without regard to conflict of law principles.
Article 11 – Contact
For questions, complaints, or requests, you can always contact us:
support@onviiwear.com